Frequently Asked Questions

Where does LIBSHIP deliver?

LIBSHIP delivers locally in Liberia. Eligible food packages receive free delivery within Monrovia. Additional areas will be confirmed as delivery coverage expands.

Can I order from outside Liberia?

Yes. LIBSHIP is designed so customers abroad can order food and essentials for loved ones in Liberia.

Which currencies can I use?

Prices can be viewed in United States dollars (USD) or Liberian dollars (LRD). Available payment methods will appear during checkout.

How will my recipient receive the order?

Provide the recipient’s correct name, active phone number, and clear delivery directions during checkout. Our local team will coordinate the delivery.

How long does delivery take?

Delivery timing depends on the destination, product availability, and successful recipient contact. An estimate will be shown or confirmed for each order.

Can items be substituted?

If an item becomes unavailable, LIBSHIP will contact the customer before making a significant substitution.

How can I track an order?

Order updates are provided using the contact information entered at checkout. Additional tracking options may be introduced as the service expands.